GENERAL TERMS AND CONDITIONS
Terms of Use for the SARA TATTVA Online Store Information about the Business Entity
SARA TATTVA, craft for sports and services, owner Sara Branilović
Stanka Vraza 32, 10290 Zaprešić, Croatia
Email: sara@saratattva.hr
Mobile: +385 97 640 5253
Registry: Administrative Department for Economy, EU Funds, and Agriculture, Sinj
MBO: 98661086
OIB: 68975173794 / VAT ID: HR 68975173794
IBAN HR8524020061140522461, opened at Erste&Steiermärkische bank d.d., Rijeka
The user is an individual who uses the website www.saratattva.hr, as well as any buyer and visitor of the website www.saratattva.hr.
The consumer, as a buyer, enters into a sales contract with the SARA TATTVA craft for sports and services, owner Sara Branilović, Stanka Vraza 32, 10290 Zaprešić, Croatia, OIB: 68975173794 (hereinafter referred to as the Seller or SARA TATTVA), in the capacity of the seller.
Legal entities as buyers are subject to the provisions of the Obligations Relations Act and the Electronic Commerce Act, and the Consumer Protection Act does not apply to them.
The sections of these Terms of Use regarding the right to unilateral termination do not apply to legal entities as buyers. In such cases, relevant provisions of the Obligations Relations Act and the Electronic Commerce Act apply. The Seller may, at their discretion, grant legal entities the rights that a consumer has in each specific case.
The conclusion of a sales contract through the website www.saratattva.hr is regulated in accordance with legal provisions, taking into account the principles and provisions of European Union directives and regulations. The conclusion of a contract through the website www.saratattva.hr constitutes distance selling.
These Terms of Use also serve as a pre-contractual notice as regulated by the Consumer Protection Act.
Means of distance communication include all means that can be used for concluding a distance contract without simultaneous physical presence of the trader and the consumer, such as the internet and electronic mail.
Meaning of Terms in These General Terms and Conditions
Seller – SARA TATTVA, craft for sports and services, owner Sara Branilović, Stanka Vraza 32, 10290 Zaprešić, Croatia, OIB: 68975173794
saratattva.hr – the website owned by the Seller
Buyer – any legal entity or individual, of legal age and fully competent, who accepts the Seller’s terms of business. The acceptance of the general terms of business is confirmed by the buyer when placing an order to purchase digital content through the Seller’s website.
User of “www.saratattva.hr” – any person using the website “www.saratattva.hr” for the purpose of making a purchase of products advertised on it or obtaining information about a specific product.
Use of “www.saratattva.hr” – accessing the saratattva.hr website to obtain information about its content and/or to engage in online shopping.
Online purchase or web store – making a purchase of digital products through www.saratattva.hr
Electronic communication – by visiting the web store, the user communicates electronically, thereby accepting that all agreements, notices, communications, and other content delivered to them electronically meet legal requirements as if they were in written form.
Contract – by purchasing a digital product on saratattva.hr , a Purchase Agreement is concluded between the Buyer and the Seller.
Distance contract – The conclusion of a contract through the www.saratattva.hr website constitutes the conclusion of a distance contract.
General Provisions of the Terms of Use
These terms apply to the sale of services published on the website www.saratattva.hr. By using the website www.saratattva.hr, the User/Buyer confirms being familiar with and agreeing to the General Terms of Business and Purchase Conditions. It is considered that the General Terms of Business and Purchase Conditions are fully accepted by placing an order. By using these websites, the User confirms being familiar with and agreeing to the General Terms of Business and Use. The Buyer will indicate, at the designated place when placing an order, that they fully understand and accept the Terms of Use.
The holder of all rights to the website www.saratattva.hr is the Seller SARA TATTVA, a craft for sports and services, owned by Sara Branilović (hereinafter SARA TATTVA).
The terms of use prescribe conditions and rules for Users and apply to the use of the website www.saratattva.hr. By using the website, Users indicate their agreement with the General Terms of Business and Use and agree to use the website www.saratattva.hr in accordance with them. Users are advised to familiarize themselves with these Terms before making any purchases and regularly check them to stay informed of all rights and obligations.
The right to use the website is a personal right of the User and cannot be transferred to other individuals or legal entities, nor is any user authorized to register other individuals or legal entities.
The service purchase agreement between the Buyer and the Seller is concluded at the moment of ordering services.
The Buyer must be a legally competent adult. Contracts on behalf of and for minors and fully legally incapacitated persons can be concluded by their legal representatives or guardians, and partially legally incapacitated persons can conclude a contract only with the consent of their legal representative or guardian. The Seller is not responsible for actions contrary to this provision.
The User is personally responsible for protecting passwords where they exist. The User is obligated to provide accurate, complete, and valid personal information when filling out the registration form. Acting contrary to this authorizes the Seller to deny such a user access or the realization of all or part of the services offered on the website www.saratattva.hr.
The User is aware that interruptions in services or events beyond the control of the Seller SARA TATTVA may occur, and accepts that the Seller SARA TATTVA is not responsible for any loss of data that may occur during the transmission of information on the Internet. The User agrees and accepts that access to the www.saratattva.hr website may be interrupted, temporarily unavailable, or disabled.
Two weeks after purchasing from the SARA TATTVA online store on the website saratattva.hr , you will receive a review email. The goal of collecting reviews is to improve our services and offerings, all for your benefit and customer experience.
The Seller SARA TATTVA reserves the right, at any time and without prior notice if deemed necessary, to discontinue or modify the content of the General Terms of Business, service assortment, service prices, or the content of the website www.saratattva.hr. Users are required to review the content of the General Terms of Business before each use of the website www.saratattva.hr. Failure to comply releases the Seller from any responsibility. The aforementioned changes take effect upon publication on www.saratattva.hr.
The use of the www.saratattva.hr website is solely at the User’s risk. The Seller SARA TATTVA disclaims any responsibility for damage that may occur when visiting the www.saratattva.hr website due to unlawful actions by third parties, computer viruses, communication line interruptions, unauthorized access, inappropriate behavior, negligence, and similar, as well as other cases for which the Seller SARA TATTVA is not responsible. The Seller SARA TATTVA is relieved of any responsibility in case of circumstances that prevent the use of the www.saratattva.hr website. The terms of this chapter apply to the entire content of the website www.saratattva.hr.
The Seller SARA TATTVA completely disclaims any responsibility for the accuracy and/or completeness of all information and content on the www.saratattva.hr website. The Seller reserves the right to make errors in the description of services posted on the www.saratattva.hr website. Images on the website are for illustrative purposes only. All content posted on the www.saratattva.hr website is posted to facilitate the buyer’s choice during the purchase. We are not responsible for unintentional errors in the service descriptions.
The Seller SARA TATTVA posts all materials, photographs, and text on the website in good faith to facilitate the buyer’s choice during the purchase. SARA TATTVA does not guarantee that the service photos completely correspond to the appearance of the service itself. Deviations from the actual execution of the service from the description and photos of the services published on these pages are possible. All descriptions are regularly and thoroughly checked but are subject to human error. We do not accept responsibility for possible unintentional errors in service descriptions.
The Consumer Protection Act (Official Gazette 41/14, 110/15) applies to the terms of business.
By visiting the www.saratattva.hr website, you agree to electronic communication. You also accept all notices and other content that you receive electronically, which naturally meet the legal framework achieved in written form.
Web shop – Conclusion and Termination of Sales Contract
Online purchase of services can be made by registering at the designated location on www.saratattva.hr, where the buyer will enter the following information: full name, email, nickname, password. When completing the registration form, the buyer must provide accurate, valid, and complete personal information. After entering this information, the registration is completed by clicking on the “Register” button, and an activation link is sent to the provided email address, through which the buyer will activate their user account. The user account remains registered in the system, and access is gained by entering the username and password on the “Login” page. For each subsequent purchase, only login with the username and password is required.
In the registration or account creation process, the user must choose a name or alias under which they will use the services, select a secure password, and provide a valid email address. All data required for registration or account creation must be truthful, and it is expressly forbidden to use or employ the data of others.
The buyer is authorized to choose the option to be informed by the seller about new services, promotions, etc. (newsletter).
Services are ordered through the shopping cart on the www.saratattva.hr website, and only registered users can order them.
The General Terms and specific sales conditions indicated alongside information about specific services constitute an offer from the seller to conclude a contract. By registering, placing an order, or in another way determined by these General Terms, the user as the buyer accepts these conditions, and a contract is considered concluded between the buyer and the seller, according to the sales conditions specified in the General Terms.
The subject and commercial purpose of the contract are the purchase of the selected service or services through the “www.saratattva.hr” web store, with payment of the corresponding fee – the price of that service or services. The contract is concluded by means of distance communication (Contract concluded at a distance), namely through internet order-web store.
The seller reserves the right to reject any service without the obligation to provide an explanation. The seller reserves the right not to deliver the service if there is suspicion of abuse.
Services available for purchase are advertised on “www.saratattva.hr,” with each service specifying information on service specifications and price.
The desired service is selected by placing it in the “shopping cart” by clicking the “Add to Cart” link.
If the buyer purchases a service for which the possibility of use has since expired, the seller will contact the buyer to discuss further steps (refund of the paid amount, purchase of another service, or delivery of the same type of service if it can be provided by the seller). In addition to the aforementioned obligation, the seller is not liable to the buyer in this case on any other grounds.
The “cart” contains all the services selected by the buyer for purchase, along with the price of each service and the total price for all services. The prices are retail prices. The seller does not charge VAT. If the buyer wants to continue with the purchase, they select the “Proceed to Checkout” link, and the system automatically takes them to the “Payment” page, where they need to confirm the details provided during registration, confirm or possibly modify the choice of payment method (PayPal or credit card payment). Account details can be changed depending on whether the account is for an individual or a legal entity. If the account is for a legal entity, the buyer must enter all required information during registration.
After completing the mentioned steps of the web store, in the case of selecting card payment and by choosing the “Order” link, the system automatically redirects the buyer to the “Online Payment” page, where they need to enter credit card details.
Clicking “Buy” leads to entering data depending on the chosen payment method by the buyer.
Product Price and Payment Methods
Service prices are retail prices and are expressed in euros. The seller does not charge VAT.
The seller is authorized to change prices without prior notice. Additionally, the seller is authorized, without prior notice, to set a price lower than the regular price for a specific service, a group of services, and/or for all services, as well as for a specific payment method.
The price of services will be the one listed at any given time on our website, except in the case of an obvious error. Although the seller takes all measures to ensure that the prices listed on the website are correct, errors may occur. If the seller discovers an error in the price of a service that the buyer has ordered, they will notify the buyer as soon as possible and provide the opportunity to confirm the order at the correct price or cancel the order.
Promotions and discounts are mutually exclusive and cannot be combined unless expressly stated otherwise.
You can pay for ordered services using the following methods:
With Maestro, MasterCard, Visa, and Diners Club cards.
If you have chosen to pay with a credit card, on the secure Corvus page, select the type of credit card you are using (Maestro, MasterCard, Visa, Diners) and enter the cardholder’s information and other required details.
Payment is made as a one-time transaction.
Invoice For any inquiries regarding invoices, the buyer can contact via email: sara@saratattva.hr.
The seller reserves the right to change the price according to the issued order in case there is an unintentional (technical) error in the system.
Returns/Complaints The General Terms and specific sales conditions specified with information about certain products and services constitute an offer from SARA TATTVA, owned by Sara Branilović, Stanka Vraza 32, 10290 Zaprešić, Croatia, OIB: 68975173794, to conclude a Contract. By registering, placing an order, or in another way defined by these Terms, the User as the Buyer accepts these Terms, and it is considered that a Contract has been concluded between the user and SARA TATTVA, owned by Sara Branilović, Stanka Vraza 32, 10290 Zaprešić, Croatia, OIB: 68975173794, according to the sales conditions specified in these Terms.
The subject and commercial purpose of the Contract are the purchase of the selected digital product through www.saratattva.hr, with the payment of the corresponding fee – the price of that product or service. The Contract is concluded by means of distance communication (a contract concluded at a distance), namely via the Internet.
The Contract comes into effect and becomes binding from the moment the user accepts the Company’s offer in one of the following ways:
By choosing a payment method and completing the order as a registered user of the www.saratattva.hr webshop,
By choosing a payment method and completing the order as a guest user of the www.saratattva.hr webshop.
In the registration or user account creation process, the user is obliged to choose a name under which they will use the services, select a secure password, and provide a valid email address. All data required for registration or user account creation must be truthful, and the use or misuse of others’ data is expressly prohibited.
Registration or user accounts are created only for one person, and it is not allowed to disclose registration or user account information to third parties. The user is obliged to keep the information about their security password and user account confidential. The use of someone else’s registration or user account is not allowed.
For violations of the provisions of the Terms in this chapter, SARA TATTVA reserves the right, at its sole discretion, to terminate the user’s registration or user account without the obligation to compensate the user for any costs or damages.
Registration (which includes payment for the service) is considered a Contract concluded between SARA TATTVA, owned by Sara Branilović, Stanka Vraza 32, 10290 Zaprešić, Croatia, OIB: 68975173794, and the user as the buyer.
The Contract comes into effect upon the completion of the user’s registration, or from the day the user accepts the offer to conclude such a Contract.
Before concluding the Contract, the user confirms acceptance of these Purchase Terms, which also constitute a pre-contractual notice under Article 57 of the Consumer Protection Act. The user is informed about the right to unilateral termination of the Contract, and the user is provided with a form for unilateral termination of the contract. After the conclusion of the Contract, the user receives a confirmation of the concluded contract.
The user can unilaterally terminate the Contract within 14 (fourteen) days without stating a reason.
To exercise the right to unilateral termination of the Contract and request a refund, the user must inform www.saratattva.hr of their decision to unilaterally terminate the Contract before the expiration of the period. This must be done through an unambiguous statement sent by mail (to the company name, address, and OIB) or by email to sara@saratattva.hr . In the statement, the user should provide their name, address, telephone number, fax number, or email address. The user can also use the provided written form for unilateral termination of the Contract. The form for unilateral termination of the Contract can be found at this LINK .
The user does not have the right to unilateral termination of the Contract and a refund if:
in full fulfillment of the service contract for which the consumer assumes the obligation to pay the price, and the fulfillment has commenced with the explicit prior consent of the consumer and with his confirmation that he is aware that he will lose the right to unilateral termination of the contract under this section if the service is fully performed.
the subject of the contract is the delivery of sealed audio or video recordings or computer programs, which are unsealed after delivery.
the subject of the contract is the provision of accommodation services not intended for residential purposes, the provision of goods transportation services, vehicle rental services, catering services, or leisure-related services if it is agreed that the service will be provided on a specific date or within a specified period.
the subject of the contract is the delivery of digital content for which the consumer assumes the obligation to pay the price, which is not delivered on a tangible data carrier, if the performance of the contract has commenced with the explicit prior consent of the consumer and with his confirmation that he is aware that he will lose the right to unilateral termination of the contract, and the trader has provided him with confirmation of the concluded contract in accordance with Article 67 or Article 76 of this Law.
Payment Security Statement on the Security of Online Payments While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
CorvusPay system ensures complete privacy of your credit card data and personal data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.
All information collected by Corvus Pay is considered a secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.
Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.
Compliments and Complaints Written complaint, response, notifications:
In accordance with Article 10 of the Consumer Protection Act, if you are dissatisfied for any reason, you can submit a written complaint to the www.saratattva.hr online store.
SARA TATTVA allows you to submit a written complaint via:
Mail to the address: SARA TATTVA, Stanka Vraza 32, 10290 Zaprešić, Croatia
Phone: +385 97 640 5253
Email: sara@saratattva.hr
For a quicker identification of the specific order you are complaining about, please include the order number, service name, invoice number, and your full name in the complaint.
SARA TATTVA will confirm the receipt of the complaint in writing without delay, and a response will be provided within 15 (fifteen) days from the date of receiving the complaint.
Contacts
For all information, compliments, comments, complaints, and any other notifications, customers can contact the Seller at the address Stanka Vraza 32, 10290 Zaprešić, Croatia.
Phone: +385 97 640 5253
Email: sara@saratattva.hr
Online Dispute Resolution Platform By special regulation of the European Union, starting from 15.02.2016, disputes related to online purchases throughout the EU can be resolved through the ODR platform. The Dispute Resolution Platform is available on the website http://ec.europa.eu/consumers/odr/ .
This means that if you encounter a problem during online purchases within the EU or disputes related to online ordering, you should first try to resolve it without involving the courts.
Consumers can use this link for cross-border consumer disputes. For consumer disputes regarding merchants from the Republic of Croatia, this option does not exist until the procedure is supported by the necessary legal regulations by the authorized bodies of the Republic of Croatia.
Other Provisions
The Seller grants the right to customers to use all services on “www.saratattva.hr” solely for personal, non-commercial purposes. Altering the content on “www.saratattva.hr” in any form is prohibited, as well as copying, public performance, etc. The use of “www.saratattva.hr” content on other websites is prohibited.
The Seller reserves the right to grant rights for the publication of any material, parts of “www.saratattva.hr” to a third party only in the case of a concluded agreement that regulates the rights and obligations of the Seller and the third party publishing the information.
When purchasing any service subject to copyright or intellectual property rights, the Seller does not provide any additional rights for use and publication.
When “www.saratattva.hr” provides the possibility to visit other websites of third parties through appropriate links, they are not owned by the Seller, and these General Terms do not apply to the Seller and the Buyer when using these websites. The Seller does not control these websites and assumes no responsibility for any of them or their content. Visiting these sites is entirely at the Buyer/User’s own risk, and the Seller bears no responsibility.
Although the Seller makes every effort to ensure that all published information about services is accurate, it is possible that information about certain services is not updated or accurate. In such cases, the Seller will inform the Buyer who placed the order, after which the Buyer has the right to stick to the order or modify it. Photos accompanying services are for illustrative purposes only.
The Seller reserves the right to publish content in the English language.
Disclaimer Before any physical activity, consult with a doctor or healthcare professional. Consulting with a doctor or healthcare professional is recommended to determine whether these exercises and workouts are suitable for your physical condition and meet your needs. By confirming the terms of use and participating in exercises and workouts, you declare that you are ready for these activities at your own risk. You are also aware that participating in physical activity poses a risk of injury, a heart attack, or even death. If you engage in these exercises and workouts, you agree that you are doing so at your own risk, voluntarily participating in these activities, assuming all the risk of injury yourself, and agreeing to release SARA TATTVA from liability for any losses, injuries, damages, or any other consequences arising from the use of any part of the exercises or workouts, and you relieve SARA TATTVA of any potential claims for liability and compensation.
All content offered belongs to SARA TATTVA. If you are pregnant, consult with your doctor before exercising.
